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Read Profile

10.29
Profile Management
Open Travel Alliance
Profiles
SOAP API
Profile & Loyalty Management

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The ReadProfile method is used to read one or more existing Customer, Company or Booker profile (Travel Arranger) types or Commissionable Accounts matching the specified search criteria.

Target Audience
Profile & Loyalty Management
API Version
10.29
Authentication
Security Credentials
Service Action Code
OTA_ReadRQ

The profiles or commissionable accounts can be searched using the following criteria:

  • Customer Profile
    • Hotel or Chain level CRS ID
    • Chain level CRM ID
    • Hotel level PMS ID
    • User Name & Password
  • Company Profile
    • Hotel or Chain level CRS ID
    • Chain level CRM ID
    • Hotel level PMS ID
    • Company Name (suports wildcards)
    • Company Code
  • Booker Profile
    • Hotel or Chain level CRS ID
    • Chain level CRM ID
    • User Name & Password
    • Contact Name
    • Contact Email
    • Travel Industry ID
    • Loyalty Membership ID
  • Commissionable Account
    • Travel Agency ID
    • Travel Agency Name
Sample Request
<OTA_ReadRQ Version="1" EchoToken="1122" PrimaryLangID="en" xmlns="http://www.opentravel.org/OTA/2003/05">
  <ReadRequests>
      <ProfileReadRequest>
          <UniqueID Type="1" ID="14EF985B2C" ID_Context="crs">
              <CompanyName CodeContext="hotel" Code="10001"/>
          </UniqueID>
      </ProfileReadRequest>
  </ReadRequests>
</OTA_ReadRQ>
Sample Response
<OTA_ProfileReadRS EchoToken="1122" TimeStamp="2019-03-05T11:57:16Z" PrimaryLangID="en" xmlns="http://www.opentravel.org/OTA/2003/05">
  <Success/>
  <Profiles>
      <ProfileInfo>
          <UniqueID Type="1" ID="14EF985B2C" ID_Context="crm" Instance="Master">
              <CompanyName CodeContext="chain" Code="1111"/>
          </UniqueID>
          <UniqueID Type="1" ID="10001C12345" ID_Context="crs" Instance="Master">
              <CompanyName CodeContext="chain" Code="1111"/>
          </UniqueID>
          <Profile ProfileType="1" CreateDateTime="2019-03-05T21:56:44Z" LastModifyDateTime="2019-03-06T12:23:11Z" ShareAllMarketInd="no">
              <Customer BirthDate="1972-09-24" Language="English">
                  <PersonName>
                      <NamePrefix>Mr</NamePrefix>
                      <GivenName>Mark</GivenName>
                      <MiddleName>T</MiddleName>
                      <Surname>Jones</Surname>
                      <NameSuffix>Third</NameSuffix>
                  </PersonName>
                  <PersonName NameType="3">
                      </NamePrefix>
                      <GivenName></GivenName>
                      </MiddleName>
                      <Surname></Surname>
                      </NameSuffix>
                  </PersonName>
                  <Telephone PhoneTechType="1" PhoneNumber="206-555-1255"/>
                  <Telephone PhoneTechType="1" PhoneNumber="206-555-1256"/>
                  <Telephone PhoneTechType="3" PhoneNumber="206-555-1257"/>
                  <Telephone PhoneTechType="5" PhoneNumber="206-555-1258"/>
                  <Email>mtj@email.com</Email>
                  <Address Type="1" Remark="Home address" DefaultInd="true">
                      <AddressLine>1 Main St</AddressLine>
                      <AddressLine>Suite 100</AddressLine>
                      <AddressLine>Cubicle 10</AddressLine>
                      <CityName>Seattle</CityName>
                      <PostalCode>98105</PostalCode>
                      <StateProv StateCode="WA"/>
                      <CountryName Code="US"/>
                  </Address>
                  <PaymentForm>
                      <PaymentCard CardCode="AX" CardNumber="0000111122223333" ExpireDate="2209">
                          <CardHolderName>Mark Jones</CardHolderName>
                      </PaymentCard>
                  </PaymentForm>
                  <AlternateLanguage Code="ja"/>
                  <CustLoyalty ProgramID="GRP" MembershipID="1234" LoyalLevel="Gold" SignupDate="2006-09-15" EffectiveDate="2019-01-01" ExpireDate="2016-09-15" PinNumber="password"/>
              </Customer>
              <PrefCollections>
                  <PrefCollection>
                      <HotelPref SmokingAllowed="false">
                          <PropertyAmenityPref PropertyAmenityType="1"/>
                          <PropertyAmenityPref PropertyAmenityType="2"/>
                          <PropertyAmenityPref PropertyAmenityType="3"/>
                          <RoomAmenityPref RoomAmenity="1"/>
                          <RoomAmenityPref RoomAmenity="2"/>
                      </HotelPref>
                  </PrefCollection>
              </PrefCollections>
              <CompanyInfo>
                  <CompanyName>SynXis</CompanyName>
              </CompanyInfo>
          </Profile>
      </ProfileInfo>
  </Profiles>
</OTA_ProfileReadRS>