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Reinstate Reservation

This operation allows a Cancelled status reservation to be reinstated into Confirmed status. This functionality allows the reservation’s status to be switched back to Confirmed while maintaining all the existing details of the reservation, including the previously issued CRS Confirmation Number. This operation is typically used in the event a reservation was accidentally cancelled, thus not requiring a new reservation to be booked and the guest being issued a new CRS Confirmation Number. 

The reinstate action does not allow any details of the reservation to be modified, any modifications need to be made with a subsequent modification request after the reinstate action was successful.

Reinstating is not allowed on Loyalty reservations where points or free night stays were used during the original confirmation.

REST Method/Endpoint

MethodEndpoint
POST/v1/api/reservation/reinstate

Sample request body:

{
	"CrsConfirmationNumber": "10000DV002294",
	"Chain": {
		"Id": 15458
	},
	"Hotel": {
		"Id": 15458
	},
	"Channels": {
		"PrimaryChannel": {
			"Code": "WEB"
		},
		"SecondaryChannel": {
			"Code": "ABCD"
		}
	}
}

Sample successful response:

{
	"CrsConfirmationNumber": "10000DV002294",
	"Status": "Confirmed"
}