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Wait List

Allows an agent to put a reservation on a waitlist.

Wait list codes must first be configured in Control Center: Setup > Channels > Voice Agent > Wait List Reasons

Request message must also set the status to Waitlisted.

 

ParameterDescriptionTypeRequired
WaitList/@CodeCode of a waitlist request.StringNo
WaitList/@DescriptionDescription of a waitlist request.StringNo
statusCurrent state of the reservation. 
Value: Waitlisted
StringYes

 

Sample Request (Partial)

{
    "Chain": {...},
    "Channels": {...},
    "Hotel": {...},
    "Guests": [...],
    "RoomStay": {...},
    "WaitList": {
        "Code": "WL5467",
        "Description": "Waiting Payment Information"
    },
    "status": "Waitlisted"
}