Flexible Points and Cash Redemption Options (FEA92296)

SynXis CRS has been enhanced to allow the configuration of Points and Cash Levels. Hoteliers using Hotel Tiers for Point Redemption can set up the Point and Cash Levels in SynXis CRS to offer multiple PAC rates with different Point and Cash values. In this way the Point and Cash values will take the Point and Cash Levels into account when doing a reservation through the Channel Connect API (OTA_HotelResRQ).

• When calculating the PAC points and cash portions of a product’s price, the system considers the Point and Cash Levels in the Hotel Tier / Hotel Tier Pricing Season.
• The point values returned in the OTA_HotelResRS reflect the Point and Cash Levels calculations.

Same Day Booking with Time Limit (FEA89605)

Configure in Administration > Hotel > Hotel Maintenance > Attributes - Prior Day Booking with Time Limit
SynXis CRS provides the ability to control what time reservations are cut-off from being made for the previous hotel calendar date.

A hotel can use the Prior Day Booking with Time Limit setting in SynXis CRS to define the hour past midnight by which a hotel will allow a reservation to be created or modified for arrival the prior day. The time limit set is local hotel time. In such case, any reservations made in between midnight and the configured time limit will incur charges for the previous day.

Support Custom Call Center Applications (FEA92115)

Enhancements were made to enable Call Center applications, via the Property Direct channel, to make use of the Channel Connect API for their implementations. When booking or modifying the reservation, the user can add additional email addresses. They are included in the WrittenConfInst/Email element. Any reservation communications will be sent to the additional email addresses on the reservation, provided that the guest's main email address is included in the request.

These email addresses will be associated to the reservation and not to any guest profile.

The following is an example of a partial request:

<OTA_HotelResRQ PrimaryLangID="en" EchoToken="echo" ResStatus="Commit" xmlns="http://www.opentravel.org/OTA/2003/05">
	…
	<HotelReservations>
		<HotelReservation RoomStayReservation="true">
			…
			<WrittenConfInst>
				<SupplementData Name="CodeTemp"/>
				<Email>Additional1@sabre.com</Email>
				<Email>Additional2@sabre.com</Email>
			</WrittenConfInst>
		</HotelReservation>
	</HotelReservations>
</OTA_HotelResRQ>

Tokenization Support through Channel Connect (FEA53395)

Configure in Administration > Hotel > Payment Processing Settings > Tokenization Settings
Configure in Manage > Reservation > Credit Card Summary

In an effort to enhance our security, Channel Connect and SynXis CRS improved the existing tokenization support. Prior to this release, only clear Credit Card details were accepted as part of the reservation message in Channel Connect. Starting with this release, tokens are accepted as part of reservations through Channel Connect and stored accordingly in SynXis CRS.

The following partial request example includes the tokenized credit card details in the CardNumber element. When a non-empty value is provided in the PaymentCard/@CardNumber attribute, the reservation is not processed. An error is returned which indicates that the credit card details must be included in either PaymentCard/@CardNumber or PaymentCard/CardNumber.

<ResGlobalInfo>
	<Guarantee>
		<GuaranteesAccepted>
			<GuaranteeAccepted>
				<PaymentCard CardCode="VI" ExpireDate="0919" SeriesCode="123">
					<CardHolderName>Card Holdername</CardHolderName>
					<CardNumber Token="AEGHV234AUD54367"/>
				</PaymentCard>
			</GuaranteeAccepted>
		</GuaranteesAccepted>
	</Guarantee>
	…
</ResGlobalInfo>

The following is a partial response example:

<ResGlobalInfo>
	<Guarantee>
		<GuaranteesAccepted>
			<GuaranteeAccepted>
				<PaymentCard CardType="1" CardCode="VI" CardNumber="XXXXXXXXXXXX4367" ExpireDate="0919">
					<CardHolderName>Card Holdername</CardHolderName>
					<CardNumber Token="AEGHV234AUD54367"/>
				</PaymentCard>
			</GuaranteeAccepted>
		</GuaranteesAccepted>
	</Guarantee>
	…
</ResGlobalInfo>