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Hotel Detail

10.34
Channel Connect
Hotels
SOAP API
Booking Solutions
OTA Integration

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The GetHotelDetails method (OTA_HotelDescriptiveInfoRQ) API allows for the retrieval of a robust set of static descriptive information for one or more hotels.

Target Audience
Booking Solutions
OTA Integration
API Version
10.34
Authentication
Security Credentials
Service Action Code
OTA_HotelDescriptiveInfoRQ

The information sections available in a hotel descriptive information message are as follows:

  • Hotel Information
    • Hotel Name
    • Description
    • Services Information
  • Facility Information
    • Guest Rooms
    • Meeting Rooms
    • Restaurants
  • Policies
    • Cancel Policy
    • Payment Policy
    • Check-In / Check-Out
  • Area Information
    • Attractions
    • Recreations
  • Affiliation Information
    • Awards
  • Contact Information
    • Names
    • Addresses
    • Phones
    • Email
    • URLs
Sample Request
<OTA_HotelDescriptiveInfoRQ EchoToken="Test" PrimaryLangID="en" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.opentravel.org/OTA/2003/05">
  <POS>
    <Source>
      <RequestorId ID="10" ID_Context="Synxis">
        <CompanyName Code="WSBE"/>
      </RequestorId>
    </Source>
  </POS>
  <HotelDescriptiveInfos>
    <HotelDescriptiveInfo HotelCode="64300">
      <HotelInfo SendData="True"/>
      <FacilityInfo SendMeetingRooms="True" SendGuestRooms="True" SendRestaurants="True"/>
      <Policies SendPolicies="True"/>
      <AreaInfo SendAttractions="True" SendRecreations="True"/>
      <AffiliationInfo SendAwards="True"/>
    </HotelDescriptiveInfo>
  </HotelDescriptiveInfos>
</OTA_HotelDescriptiveInfoRQ>
Sample Response
<OTA_HotelDescriptiveInfoRS EchoToken="Test" PrimaryLangID="en" TimeStamp="2019-09-12T20:10:19+00:00" xmlns="http://www.opentravel.org/OTA/2003/05">
    <Success/>
    <HotelDescriptiveContents>
        <HotelDescriptiveContent HotelCode="64300" HotelName="Obezo SynXis Test Hotel 1" HotelCodeContext="CRS" ChainCode="12024" ChainName="Blanka Hotels" CurrencyCode="USD" LanguageCode="en-US" TimeZone="+09:30" UnitOfMeasureCode="1" Overwrite="true">
            <HotelInfo WhenBuilt="2000">
                <HotelName HotelShortName="Obezo Hotel"/>
                <Descriptions>
                    <Description>
                        <MultimediaDescriptions>
                            <MultimediaDescription AdditionalDetailCode="3">
                                <TextItems>
                                    <TextItem>
                                        <Description>Hotel situated in the heart of the city; ideal for weekend visits.</Description>
                                    </TextItem>
                                </TextItems>
                            </MultimediaDescription>
                            <MultimediaDescription AdditionalDetailCode="2">
                                <TextItems>
                                    <TextItem>
                                        <Description>The Obezo Hotel was voted Best Hotel.</Description>
                                    </TextItem>
                                </TextItems>
                            </MultimediaDescription>
                        </MultimediaDescriptions>
                    </Description>
                    <Renovation RenovationCompletionDate="2000"/>
                </Descriptions>
                <CategoryCodes>
                    <LocationCategory Code="10" CodeDetail="Resort"/>
                    <SegmentCategory Code="3" CodeDetail="Corporate business transient"/>
                    <HotelCategory Code="47" CodeDetail="Full service"/>
                    <HotelCategory Code="30" CodeDetail="Resort"/>
                    <GuestRoomInfo Code="2" Quantity="4"/>
                    <GuestRoomInfo Code="3" Quantity="6"/>
                </CategoryCodes>
                <Position Latitude="42.311125" Longitude="-71.275664"/>
                <Services>
                    <Service Code="76" CodeDetail="Restaurant" Quantity="1" ProximityCode="onsite"/>
                    <Service Included="false" Code="68" CodeDetail="Parking" ProximityCode="offsite"/>
                    <Service Included="false" Code="63" CodeDetail="Off-Site parking" ProximityCode="offsite"/>
                    <Service Included="false" Code="228" CodeDetail="Business center" ProximityCode="onsite"/>
                    <Service Included="false" CodeDetail="Business center" BusinessServiceCode="39" ProximityCode="onsite"/>
                    <Service Included="false" CodeDetail="On-site business center" BusinessServiceCode="72" ProximityCode="onsite"/>
                    <Service Included="false" Code="229" CodeDetail="Notes (Business center services)" ProximityCode="onsite"/>
                    <Service Included="true" MealPlanCode="1" CodeDetail="All inclusive" ProximityCode="onsite"/>
                    <Service Code="80" CodeDetail="Security" ProximityCode="onsite">
                        <Features>
                            <Feature SecurityCode="1" CodeDetail="2nd lock on guest doors"/>
                        </Features>
                    </Service>
                    <Service Code="47" CodeDetail="Accessible facilities" ProximityCode="onsite">
                        <Features>
                            <Feature AccessibleCode="1" CodeDetail="Americans with Disabilities Act (ADA) compliance"/>
                            <Feature AccessibleCode="109" CodeDetail="Wide restaurant entrance"/>
                        </Features>
                    </Service>
                </Services>
            </HotelInfo>
            <FacilityInfo>
                <GuestRooms>
                    <GuestRoom Code="C2D" Quantity="99" RoomTypeName="Standard 2 Double Beds" MaxOccupancy="4">
                        <TypeRoom StandardNumBeds="2" MaxRollaways="0" BedTypeCode="1" RoomViewCode="14"/>
                        <MultimediaDescriptions>
                            <MultimediaDescription>
                                <TextItems>
                                    <TextItem Title="Short Description">
                                        <Description Language="en-US">Standard 2 Double Beds Short Description</Description>
                                    </TextItem>
                                    <TextItem Title="Long Description">
                                        <Description Language="en-US">Standard 2 Double Beds Long Description</Description>
                                    </TextItem>
                                </TextItems>
                            </MultimediaDescription>
                        </MultimediaDescriptions>
                        <Amenities>
                            <Amenity RoomAmenityCode="74" CodeDetail="Non-smoking">
                                <MultimediaDescriptions>
                                    <MultimediaDescription>
                                        <TextItems>
                                            <TextItem Title="Description">
                                                <Description Language="en-US">Non-smoking</Description>
                                            </TextItem>
                                        </TextItems>
                                    </MultimediaDescription>
                                </MultimediaDescriptions>
                            </Amenity>
                        </Amenities>
                    </GuestRoom>
                </GuestRooms>
                <MeetingRooms MeetingRoomCount="1" UnitOfMeasure="Square feet" UnitOfMeasureCode="13">
                    <MeetingRoom RoomName="Arcadia Room">
                        <Codes>
                            <Code Code="53" CodeDetail="Video conferencing"/>
                        </Codes>
                        <AvailableCapacities>
                            <MeetingRoomCapacity MeetingRoomFormatCode="1">
                                <Occupancy MaxOccupancy="112"/>
                            </MeetingRoomCapacity>
                            <MeetingRoomCapacity MeetingRoomFormatCode="2">
                                <Occupancy MaxOccupancy="110"/>
                            </MeetingRoomCapacity>
                        </AvailableCapacities>
                        <Dimension Area="100" Height="102" Length="103" Width="104"/>
                        <Description>
                            <Text> Specializes in board meetings and other mid-scale events or conferences, for a more intimate feel.</Text>
                        </Description>
                    </MeetingRoom>
                </MeetingRooms>
                <Restaurants>
                    <Restaurant RestaurantName="Obezo" ProximityCode="offsite" OfferBreakfast="false" OfferBrunch="false" OfferLunch="true" OfferDinner="true">
                        <DescriptiveText>A party-like atmosphere has crowds filling tables at lunch and dinner. We offer tapas and specialty dishes.</DescriptiveText>
                        <InfoCodes>
                            <InfoCode Code="13" CodeDetail="Bar/lounge"/>
                        </InfoCodes>
                    </Restaurant>
                </Restaurants>
            </FacilityInfo>
            <Policies>
                <Policy>
                    <CancelPolicy>
                        <CancelPenalty PolicyCode="CX1">
                            <PenaltyDescription>
                                <Text>CXL 1 day prior to arrival or pay 1 night</Text>
                            </PenaltyDescription>
                            <Deadline OffsetTimeUnit="Day" OffsetUnitMultiplier="1" OffsetDropTime="BeforeArrival"/>
                        </CancelPenalty>
                    </CancelPolicy>
                    <PaymentPolicy>
                        <RequiredPayment PaymentCode="GUA">
                            <Deadline OffsetTimeUnit="Day" OffsetUnitMultiplier="0"/>
                            <PaymentDescription>
                                <Text>Guarantee required with credit card</Text>
                            </PaymentDescription>
                            <AcceptedPayments>
                                <AcceptedPayment>
                                    <PaymentCard CardCode="VI"/>
                                </AcceptedPayment>
                                <AcceptedPayment>
                                    <PaymentCard CardCode="MC"/>
                                </AcceptedPayment>
                                <AcceptedPayment>
                                    <PaymentCard CardCode="AX"/>
                                </AcceptedPayment>
                            </AcceptedPayments>
                        </RequiredPayment>
                    </PaymentPolicy>
                    <PolicyInfo CheckInTime="0000" CheckOutTime="0030" KidsStayFree="true" MaxChildAge="10"/>
                    <GuaranteePaymentPolicy>
                        <GuaranteePayment Type="Guarantee Policy">
                            <Description>
                                <Text> A guarantee by credit card or debit card is preferred.</Text>
                            </Description>
                        </GuaranteePayment>
                        <GuaranteePayment Type="Deposit Policy">
                            <Description>
                                <Text>A Deposit may be required if room is not guaranteed with credit card.</Text>
                            </Description>
                        </GuaranteePayment>
                    </GuaranteePaymentPolicy>
                    <PetsPolicies>
                        <PetsPolicy>
                            <Description>
                                <Text>We are Pet-Friendly (additional fees apply; contact hotel for details).</Text>
                            </Description>
                        </PetsPolicy>
                    </PetsPolicies>
                    <PolicyInfoCodes>
                        <PolicyInfoCode>
                            <Description Name="Early Checkout">
                                <Text>Early Checkout is allowed.</Text>
                            </Description>
                        </PolicyInfoCode>
                    </PolicyInfoCodes>
                    <CommissionPolicy>
                        <Description>
                            <Text>Pays 10% commission to approved travel agencies for all bookings.</Text>
                        </Description>
                    </CommissionPolicy>
                </Policy>
            </Policies>
            <AreaInfo>
                <Attractions>
                    <Attraction AttractionCategoryCode="1" CodeDetail="Airport">
                        <AttractionName>Theodore Francis Green State Airport</AttractionName>
                        <RefPoints>
                            <RefPoint Code="PVD" PrimaryIndicator="True" Direction="SE">
                                <Transportations>
                                    <Transportation TransportationCode="3" CodeDetail="Bus" ChargeUnit="32" Amount="5"/>
                                </Transportations>
                            </RefPoint>
                            <Distance>10</Distance>
                            <DistanceUnitName>miles</DistanceUnitName>
                            <Latitude>41.7239</Latitude>
                            <Longitude>-71.4281</Longitude>
                            <Altitude>55</Altitude>
                        </RefPoints>
                    </Attraction>
                </Attractions>
                <Recreations>
                    <Recreation Code="106" CodeDetail="notes - Ind /Out Pool" ProximityCode="onsite"/>
                    <Recreation Code="156" CodeDetail="Ski in out facilities" ProximityCode="onsite"/>
                </Recreations>
            </AreaInfo>
            <ContactInfos>
                <ContactInfo>
                    <Names>
                        <Name/>
                    </Names>
                    <Addresses>
                        <Address FormattedInd="false" DefaultInd="false">
                            <AddressLine>316 Washington st</AddressLine>
                            <CityName>Wellesley</CityName>
                            <PostalCode>02481</PostalCode>
                            <StateProv StateCode="MA"/>
                            <CountryName Code="US">United States</CountryName>
                        </Address>
                    </Addresses>
                    <Phones>
                        <Phone PhoneTechType="Voice" PhoneNumber="866-367-2269"/>
                    </Phones>
                    <URLs>
                        <URL>www.obezohotel.com</URL>
                    </URLs>
                </ContactInfo>
            </ContactInfos>
        </HotelDescriptiveContent>
    </HotelDescriptiveContents>
</OTA_HotelDescriptiveInfoRS>