The Loyalty Enrollment(OTA_LoyaltyAccountCreateRQ) is used to allow SynXis to send enrollment information to a loyalty service provider to create a new account for one of its customers.

The Loyalty Points Redemption (OTA_LoyaltyCertificateRedemptionRQ)  is used to allow SynXis to communicate with a loyalty service provider to redeem certificates or points for their customers.

The Loyalty Point Retrieval(OTA_ReadRQ) is used to retrieve the Point Balance for a loyalty member.