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Change Discovery

The Change Discovery (OTA_HotelCacheChangeRQ) API is used to query SynXis CRS to identify rate and availability changes in SynXis CRS, so that the partner can send a targeted shop to SynXis to get the updated availability.

Channel Connect

OTA Integration

Hospitality Profile and Loyalty Management

Product Collection

Use Profile Management APIs to synchronize profiles with the SynXis platform and enable loyalty redemption functionality.

Profile Management

Profile & Loyalty Management

Hotel Availability

The Hotel Availability API returns detailed availability and pricing information for a single hotel.

Booking Solutions

Hotel Availability

The Hotel Availability Request message provides the ability to search single or multiple properties for detailed availability and pricing information. The request is flexible allowing for multiple ways to search for hotels, filter the rates returned and specify the response type.

Channel Connect

Booking Solutions

OTA Integration

Hotel Content

The Hotel Content APIs provide several different ways to search for a list of hotels and to retrieve associated static descriptive content.

Hotel Descriptive Content

Booking Solutions

Lead Availability

Returns a Lead Availability single price element over a date range or a Calendar Availability daily breakdown of price elements over the date range.

Booking Solutions

Loyalty Enrollment

The Loyalty Enrollment(OTA_LoyaltyAccountCreateRQ) is used to allow SynXis to send enrollment information to a loyalty service provider to create a new account for one of its customers.

Profile Management

Open Travel Alliance

Profile & Loyalty Management

Loyalty Point Exchange Rates

Loyalty Point Exchange API creates or updates the conversion rate between points used in a loyalty program and an ISO currency code. This allows a guest to redeem points for a free or discounted hotel night.

SynXis Central Reservation System

CRS Administration

Profile & Loyalty Management

Loyalty Point Redemption

The Loyalty Points Redemption (OTA_LoyaltyCertificateRedemptionRQ) is used to allow SynXis to communicate with a loyalty service provider to redeem certificates or points for their customers.

Profile Management

Open Travel Alliance

Profile & Loyalty Management

Loyalty Point Retrieval

The Loyalty Point Retrieval(OTA_ReadRQ) is used to retrieve the Point Balance for a loyalty member.

Profile Management

Open Travel Alliance

Profile & Loyalty Management

Beta Release - Work in progress

Manage Rates - Loyalty Auto Enrollment

Manage Loyalty Auto Enrollment

SynXis Central Reservation System

CRS Administration

Beta Release - Work in progress

Manage Rates - Loyalty Program Assignment

Manage Loyalty Program Rates

SynXis Central Reservation System

CRS Administration

SynXis Booking Engine - CRM Login

Using Single Sign On (SSO), you can redirect a signed in members from a CRM member portal to the SynXis Booking Engine while retaining the signed in state. Consequently, member-only products are immediately available for selection. Usage Notes: 1. The CRM must send the access_token value from the API response to the client (browser) as part of transitioning the user to SBE. It is the presence of this token that controls whether the user is treated as logged in to SBE or not. 2. The access_token value generated from this call must not be shared with other clients. 3.

Booking Solutions

Profile & Loyalty Management

SynXis Booking Engine - Single Sign On

Product Collection

Single Sign-On (SSO) allows SynXis Booking Engine guests the ability to authenticate against a 3rd party system and transition to a logged-in state.

Booking Solutions

SynXis Retailing

Product Collection

SynXis Retailing allows hoteliers to deliver personalized experiences to their guests, improving guest engagement and increasing the total revenue per room.

SynXis Retailing

Retailing Solutions