Hospitality Profile and Loyalty Management

The OTA_ProfileCreateRQ message is used to create a new Customer, Company, or Booker profiles or Commissionable accounts. The profiles can be created at a hotel or chain level and include an identifier to which system (CRS, PMS or CRM) the profile id is associated with.

The ReadProfile method is used to read one or more existing Customer, Company or Booker profile (Travel Arranger) types or Commissionable Accounts matching the specified search criteria.

The Delete Profile (OTA_Delete) is used to delete an existing customer, company or Booker profile type or commissionable account matching the specified identifier.

The Update Profile (OTA_ProfileModifyRQ) method modifies an existing Customer, Company or Booker profile type or Commissionable account.

The Loyalty Enrollment(OTA_LoyaltyAccountCreateRQ) is used to allow SynXis to send enrollment information to a loyalty service provider to create a new account for one of its customers.

The Loyalty Point Retrieval(OTA_ReadRQ) is used to retrieve the Point Balance for a loyalty member.

The Loyalty Points Redemption (OTA_LoyaltyCertificateRedemptionRQ)  is used to allow SynXis to communicate with a loyalty service provider to redeem certificates or points for their customers.