Product Catalog

The OTA_HotelAvailNotifRQ message is used to communicate product level availability restriction values to client systems. The restriction types that are supported are Open, Close, Close to Arrival, Close to Departure, Min and Max Length of Stay, Min and Max Length of Stay Thru.

The OTA_HotelInvCountNotifRQ message is used to communicate room level inventory values to client systems. Each message contains inventory for one or more room types for one hotel for one channel. 

The OTA_HotelRatePlanNotif message is used to communicate rate amount values to client systems. We support rate amounts for all occupancy supported by a room, with ‘before’ and ‘after’ tax occupancy rate amounts for each occupant.

The CancelReservations method provides the ability to send reservation cancellation requests.

The Cancel Reservations Notification method provides the ability to send cancellation notification requests.

The Change Discovery (OTA_HotelCacheChangeRQ) API is used to query SynXis CRS to identify rate and availability changes in SynXis CRS, so that the partner can send a targeted shop to SynXis to get the updated availability.

The OTA_ProfileCreateRQ message is used to create a new Customer, Company, or Booker profiles or Commissionable accounts. The profiles can be created at a hotel or chain level and include an identifier to which system (CRS, PMS or CRM) the profile id is associated with.

The CreateReservations method provides the ability to send reservation requests to SynXis CR.

The Create Reservations Notification method is virtually identical to the Create Reservations method is used to include a confirmation number to identify the reservation, as well as the full details of the reservation. 

The CRS Reservation Delivery (HTNG) (OTA_HotelResNotifRQ) is used to communicate reservation data from SynXis CRS to a 3rd party system on behalf of a hotel (i.e. PMS, RMS, CRM, etc).

The Delete Profile (OTA_Delete) is used to delete an existing customer, company or Booker profile type or commissionable account matching the specified identifier.

The Get Room Inventory Count (OTA_HotelInvCountRQ) API provides the ability to request all room counts by room type and date.

The Hotel Availability Request message provides the ability to search single or multiple properties for detailed availability and pricing information. The request is flexible allowing for multiple ways to search for hotels, filter the rates returned and specify the response type.

The GetHotelDetails method (OTA_HotelDescriptiveInfoRQ) API allows for the retrieval of a robust set of static descriptive information for one or more hotels.

The Loyalty Enrollment(OTA_LoyaltyAccountCreateRQ) is used to allow SynXis to send enrollment information to a loyalty service provider to create a new account for one of its customers.

The Loyalty Points Redemption (OTA_LoyaltyCertificateRedemptionRQ)  is used to allow SynXis to communicate with a loyalty service provider to redeem certificates or points for their customers.

The Loyalty Point Retrieval(OTA_ReadRQ) is used to retrieve the Point Balance for a loyalty member.

The Modify Reservation (OTA_HotelResModifyRQ) is used to enable modifications of previously booked reservations.

The Modify Reservation Notification(OTA_HotelResModifyNotifRQ) is used to enable modifications of a previously booked reservations.

The ReadProfile method is used to read one or more existing Customer, Company or Booker profile (Travel Arranger) types or Commissionable Accounts matching the specified search criteria.

The Read Reservations method using the OTA_ReadRQ message enables reservation records to be retrieved from the system by passing identifying information. If an exact reservation match is not found or a list is requested, the OTA_HotelResRS message is returned with a list of reservations.