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Cancel Reservation

The CancelReservations method provides the ability to send reservation cancellation requests.

Channel Connect

Booking Solutions

OTA Integration

Cancel Reservation Notification

The Cancel Reservations Notification method provides the ability to send cancellation notification requests.

Channel Connect

Booking Solutions

OTA Integration

Create Reservation

The CreateReservations method provides the ability to send reservation requests to SynXis CR.

Channel Connect

Booking Solutions

OTA Integration

Create Reservation Notification

The Create Reservations Notification method is virtually identical to the Create Reservations method is used to include a confirmation number to identify the reservation, as well as the full details of the reservation.

Channel Connect

Booking Solutions

OTA Integration

CRS Reservation Delivery (HTNG)

The CRS Reservation Delivery (HTNG) (OTA_HotelResNotifRQ) is used to communicate reservation data from SynXis CRS to a 3rd party system on behalf of a hotel (i.e. PMS, RMS, CRM, etc).

Property Connect

PMS Integration

Profile & Loyalty Management

Data Warehouse Delivery - Reservations

The Data Warehouse Reservation Delivery (OTA_HotelResNotifRQ) API is used to deliver a near-real-time feed of a chain's reservation transactions for use by a customer's data warehouse.

Data Warehouse Delivery

Data Warehouse Integration

Gift Cards

The Gift Card APIs allow developers to manage gift cards for a user.

Retailing Solutions

Modify Reservation

The Modify Reservation (OTA_HotelResModifyRQ) is used to enable modifications of previously booked reservations.

Channel Connect

Booking Solutions

OTA Integration

Modify Reservation Notification

The Modify Reservation Notification(OTA_HotelResModifyNotifRQ) is used to enable modifications of a previously booked reservations.

Channel Connect

Booking Solutions

OTA Integration

PMS Reservation Sync (HTNG)

The PMS Reservation Sync (HTNG) (OTA_HotelResNotifRQ) API is used to communicate reservation data from a PMS to SynXis CRS.

Property Connect

PMS Integration

Read Reservation

The Read Reservations method using the OTA_ReadRQ message enables reservation records to be retrieved from the system by passing identifying information. If an exact reservation match is not found or a list is requested, the OTA_HotelResRS message is returned with a list of reservations.

Channel Connect

Booking Solutions

OTA Integration

Reservation Delivery to RMS

Property Connect

RMS Integration

Reservation Pull - Cancel (OTA)

Each reservation cancellation retrieved must be updated as a Success or Error in the SynXis CRS. The OTA_CancelRQ message is used to update only one retrieved reservation cancellation.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Pull - Modify (OTA)

Each reservation modification retrieved must be updated as a Success or Error in the SynXis CRS. The OTA_HotelResModifyNotifRQ message is used to update one or more retrieved reservation modification and must include the SynXis CRS Confirmation Number.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Pull - New (OTA)

Each new reservation retrieved must be updated as a Success or Error in the SynXis CR. The OTA_HotelResNotifRQ message is used to update one or more retrieved new reservations.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Pull - Retrieve (OTA)

The OTA_HotelGetMsg is used to request reservations in the SynXis CRS and the response is used to return the pending reservations.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Push - Cancel (OTA)

The OTA_Cancel message will be used to communicate the cancellation of reservation data from SynXis CRS to a hotel. Each reservation message will contain one reservation for a single hotel.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Push - Modify (OTA)

The OTA_HotelResModifyNotif message will be used to communicate modifications to reservation data from SynXis CRS to a hotel. Each reservation message will contain one reservation for a single hotel.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Push - New (OTA)

The OTA_HotelResNotifRQ message will be used to communicate reservation data from SynXis CRS to a hotel. Each reservation message will contain one reservation for a single hotel.

Property Connect

Open Travel Alliance

PMS Integration

Reservation Services

These APIs provide orchestrations relating to creating, modifying, canceling, retrieving, and back-office processing of hotel reservations.

Booking Solutions

Reservation Utilities

Utility services that support creating, modifying, canceling, retrieving, and back office processing of hotel reservations.

Email Notifications

Booking Solutions

SynXis Booking Engine - CRM Login

Using Single Sign On (SSO), you can redirect a signed in members from a CRM member portal to the SynXis Booking Engine while retaining the signed in state. Consequently, member-only products are immediately available for selection. Usage Notes: 1. The CRM must send the access_token value from the API response to the client (browser) as part of transitioning the user to SBE. It is the presence of this token that controls whether the user is treated as logged in to SBE or not. 2. The access_token value generated from this call must not be shared with other clients. 3.

Booking Solutions

Profile & Loyalty Management

SynXis Booking Engine - Single Sign On

Product Collection

Single Sign-On (SSO) allows SynXis Booking Engine guests the ability to authenticate against a 3rd party system and transition to a logged-in state.

Booking Solutions

SynXis Property Hub - Reservation

This API provides information pertaining to all the Reservations present in a hotel and matching with the specified request criteria

SynXis Property Hub

PMS Integration